SIM manages the full application lifecycle for AI-powered ERP, CRM, Cybersecurity policy and FSM solutions. With deep expertise in Salesforce and ServiceNow solutions across highly regulated industries, we empower organizations to operate smarter, faster, and safer.
Extend, secure, and modernize your ERP core with AI-powered ServiceNow solutions. Securely scale with modern AI features and avoid a “rip-and-replace” overhaul of your existing ERP stack.
Experience predictive CX solutions from Salesforce that autonomously actions both sales and service motions. See work force productivity accelerate with Agentforce from Salesforce!
Explore the powerful ROI of IT governance and cybersecurity policy automation. Business-aligned governance, risk, and compliance has never been more effective.
Deepen customer satisfaction with AI-powered field service management. Drive proactive service revenue when you align IoT, GPS, ERP and CRM data for cross-sell growth.
We build modern, mission-critical business systems powered by sophisticated data structures, artificial intelligence, and automated workflows. Our solutions connect business operations across public, private and hybrid clouds in a secure, scalable framework.
Design, Implement, Optimize and Sustain….we have an IT delivery model to support
your specific application management needs.
SIM has developed a flexible, proactive portfolio of delivery services built on accountability and aligned with client success. For enterprise software project delivery, we are defined by exacting standards and strong customer satisfaction.
Advisory
Services (AS)
DESIGN: Define goals, establish requirements, and align stakeholders.
Strategic planning, roadmap and budget development, program design, and audit services.
Professional
Services (PS)
IMPLEMENT: Efficiently bring your project vision to life.
New implementations, SaaS migrations, and major enhancements to existing applications.
Application
Managed
Services (AMS)
OPTIMIZE: Day-to-day administrative management of your critical applications.
Flexible scope. Subscription pricing. Unique “unlimited ticket” support model.
3rd-party
Software Support
(3PSS)
SUSTAIN: Maximize Total Cost of Ownership with legacy software support.
ITIL level 4, core application code support of perpetually licensed (client/server) software.
Banking
Core banking platform integrations. Fraud, risk, and compliance solutions. “No Task” agentic AI services.
Financial Services
Customer onboarding. Intelligent Document Processing. Fund setup and administration. Agentic AI services for CX.
Insurance
Customer onboarding, Intelligent Document Processing. Policy issuance administration. Claims processing. Agentic workflows.
Government
Innovative models for efficient delivery of government services powered by structured workflows and autonomous technology.
Utilities
IT/OT integrations with ERP transaction systems. Critical Infrastructure compliance. GRC program automation.
IT & Telecom
Customer Experience (CX), sales and marketing campaigns. Governance, Risk & Compliance (GRC) program automation.
AI innovation from Service In Motion is organized around our proprietary design framework, SWAT™ (Structured Workflows & Autonomous Technologies™). We test the boundaries for practical application using machine learning, autonomous agent decisioning, structured workflows, and scalable data structures to realize the vision of an autonomous enterprise.
Visit our Labs page for new industry-specific Pilot opportunities plus insights into next-generation innovation coming from our R&D program.
Agentic AI
Generative AI
